what is it?
pocketconflictcoach is a fully automated online course that can help you get ready for effective engagement in conflict.
At your own pace, wherever you are, you will have access to cutting-edge theory and tools to help you face conflict and difficult conversations with confidence. If you intervene in conflict, for example as a mediator, negotiator, lawyer or support worker, this course will cover what’s kicking off in the brains and bodies of those you’re looking to help, and therefore, will give you a better opportunity to guide their conflict towards constructive discussion and peaceful resolution.
how can it help me?
When it boils down to it, conflict coaching is a hand on your shoulder, a voice in your ear giving you the confidence and tools you need to remain balanced, focused and effective in the face of difficult conversations. Here's a little post on how coaching could help you master conflict, and on the benefits of automating your journey.
how long will it take to complete?
This is the beauty of automating the process. Once you gain access to the course, you can take as long as you like to finish it. You can pick it up whenever you like, wherever you are, and dip in and out of it as you need to. Remember, of course, that the more time you spend pouring through it, reflecting on what you learn, and practising the techniques laid out in the course, the better opportunity you'll be giving yourself to improve your understanding and your skills.
how much does it cost?
The course is a one-off cost of £199 GBP. Click here to convert that to your own currency. For this you receive lifetime access to the course, including all revisions and updates as technology and theories in conflict engagement advance over the years. The course includes video, audio, reflective worksheets and forms, together with over 60,000 words of theory, tips and techniques. I hope you agree that it will be a sound investment for a relatively small cost.
where can i get it?
Glad you asked! Simply click here to access pocketconflictcoach, and I wish you all the very best with the course.
what is it?
how to mediate online is your automated video and multi-media course that will help you blend online mediation with ease into your practice, helping you reach a market of millions accustomed to speaking via online video, the very same people who experience conflict every day!
This is the 2.0 version of our insanely popular course run by me, Scott Docherty, and Ewan Malcolm (Chief Executive of Relate London North West, Chair of the College of Mediators, Board Member of Family Mediation Council). Take the course wherever you are, whenever you want.
Once you're done, you’re good to go!
how can it help me?
Over this automated course you will learn about:
- up to date formal guidance available for online mediators
- the relevant paperwork needed including the online mediation agreement
- how to build trust and rapport with parties online
- all relevant technical skills including operating software
- troubleshooting issues caused by technology
- reflecting on & putting into practice your new skills in mediating online
I will guide you through the online mediation process from start to finish, so that by the end of the course you will know how to mediate online comfortably and confidently with parties. You will be given access to helpful resources including a bang up to date agreement to mediate online, and all the training you will need to get started.
how long will it take to complete?
This is the beauty of automating the process. Once you gain access to the course, you can take as long as you like to finish it. You can pick it up whenever you like, wherever you are, and dip in and out of it as you need to. Remember, of course, that the more time you spend pouring through it, reflecting on what you learn, and practising the techniques laid out in the course, the better opportunity you'll be giving yourself to improve your understanding and your skills.
how much does it cost?
The course is a one-off cost of £200 GBP. Click here to convert that to your own currency. For this you receive lifetime access to the course, including all revisions and updates as technology and theories in online mediation over the years. The course includes video, audio, reflective worksheets and forms, together with a collation of theory, tips and techniques from experienced online mediatiors. I hope you agree that it will be a sound investment for a relatively small cost that could be covered from your next online mediation.
where can i get it?
Glad you asked! Simply click here to access how to mediate online, and I wish you all the very best with the course.
what is it?
Getting a mediation started is one of the most difficult parts of the process. Referral forms not returned, no-shows on the day, parties not engaged or committed to the process early on, difficulties connecting with the parties in individual sessions whilst screening for domestic abuse and coercive control.
So pocketmediationintake now not only automates all this for you, but also primes the parties to engage with the process more constructively before they enter your mediation room.
I will work with you to create a bespoke, dedicated page, hosted by me at no extra cost, taking the hassle out of capturing mediation clients' information and preparing them to mediate constructively. Once you're happy with the page, you are free to send it to every one of your mediation clients. They go through the process and submit their information. You and they get a secure PDF direct to your inbox. pocketmediationintake does it all for you, so all you need to do is contact the clients and arrange their first meeting!
how can it help me?
Less clients lost at the beginning of the process, together with clients being primed for contructive engagement, means more uptake, higher success rate, and ultimately enhanced reputation and fees for you as a mediator. This innovative little tool pocketmediationintake minimises your time spent capturing details, begins to peel for you the surface of the conflict, and gives you the best chance to make the parties experience in mediation more fruitful.
how long will it take for my page to be ready?
At the moment I am looking at two working days from order to completion, at which point you can revise your page as necessary and add in any details you like until you're ready for it to go live. Once it's live, you are then free to send it to every mediation client looking to you for help.
how much does it cost?
The tool is a one-off cost of £49 GBP. Click here to convert that to your own currency. For this you receive lifetime access to the page, a bespoke branded page hosted by us at no extra cost, unlimited support, confidential records, and regulatory compliance. I hope you agree that it will be a sound investment for a relatively small cost that could be recovered with your next mediation fee.
where can i get it?
Glad you asked! Simply click here to access pocketmediationintake, and I wish you all the very best with it.
Thanks for asking!
So this site's built by me, Scott Docherty, and thanks so much for spending some time on it. I'm a solicitor, former mediator, and Partner in the Dumbarton office of McArthur Stanton.
I was formerly accredited by the Law Society of Scotland in family mediation, was a convener of CALM Scotland, a member of the Family Law Association, Vice Chair of Scottish Mediation (and Chair of its Promotions Committe and Peer Mediation Working Group), and was the first lawyer mediator in Scotland to be trained in direct consultation with children in family mediation ("child inclusive mediation"). I was also a member of the Family Mediation Accreditation Panel of the Law Society of Scotland.
For CALM Scotland, I created and managed its website, operated all social media accounts, recorded the #videoCALM & #audioCALM interviews you can access on the site, and also advanced training and the use of online mediation for mediators, and child-inclusive mediation where that would be appropriate.
My first book was How To Talk To Your Kids About Separation, and, if I ever get the finger out, I'll finally get around to completing the process of writing a follow up book on resolving issues with your ex after separation, as well as another on my journey in the world of conflict engagement.
For more on this please follow me online @pocketmediation, or get in touch using the form below, and many thanks for showing an interest in my work!
Why yes, thanks so much for asking. You can connect with me by clicking these links, and I look forward to engaging with you soon!
Sorry to hear you're having issues accessing your account.
Here's what to do:
- DON'T PANIC!!! (...sorry, big Douglas Adams fans!...)
- Check the email you received when you registered with the site. The email sender will have been scott [at] mediationinyourpocket.com. The subject heading should be welcome to mediation in your pocket. It has a password there and a link to log in with it. If you can't find your email, check your junk or spam folder, just in case it's slipped in there.
- Once you log in, you can change your password to something you will remember more easily. You can also change your details including your display name.
- If that doesn't work, first check the site’s privacy policy and then use my secure online form below, and I'll come back to you as soon as possible with new login details.
Hope that helps. You'll be back in the game in no time at all!
#watchthisspace
2020 is witnessing the birth of this little site, a concept which is truly innovative in conflict resolution. I'm busy tweaking and twirling behind the scenes, creating for you a new way to resolve disputes. The basic idea is that if you’re in the midst of a conflict, or you’re intervening in others’ conflict, and you land on this site, you’ll have two options:
First, you could access a mediator more quickly than ever before to sort things out, making payment and verifying your identity online with ease. The mediator will be able to connect with you via messaging or a video call, and as swiftly as possible will look to help you and the person or company you’re in conflict with.
Second, and this really is a huge ripple in the pond here, I'm working on a way for you to sort things out yourselves on the site via state-of-the-art online dispute resolution tools, with access to online mediation if you’re struggling.
So once I'm ready to go live, those in conflict will be able to:
- access real-time help from accredited mediators
- resolve their differences via online dispute resolution (odr)
- save time, money, and stress
- avoid being pulled into courtrooms and lawyers’ offices
- move on with their lives
And to make all this happen, in the background there will be a team of experienced mediators who will be able to:
- connect with other accredited mediators within a dedicated network
- have more effective access to those they wish to help
- build a shimmering online mediation practice
- access a wealth of resources to improve their online skills
- minimise regulatory burdens in identity verification & payment for parties
The first phase of this mammoth project has now gone live. pocketconflictcoach helps those in conflict, or again those helping others in conflict, to get ripe for engagement. Its cutting-edge technology and theory could help you revolutionise your approach to difficult conversations, giving you the best opportunity to make a real go of sorting things out without it getting out of hand.
Also, pocketmediationintake has launched. This innovation cuts out all the nonsense involved in getting a mediation process started. For mediators, it captures parties' details, screens for domestic abuse and coercive control, and prepares the parties to engage constructively. For parties, the hassles are reduced and you get the chance to connect with your mediator as soon as you meet, because the mediator already has a good idea about what you'd like to achieve in the mediation.
And I've now introduced how to mediate online, version 2.0 of our insanely popular legacy course. This new automated version will help you reach the new wave of those in conflict accustomed to talking via online video call. If they are used to talking online, what if you could mediate with them online?
the future's so bright, you gotta wear shades!
Right now, therefore, I'm hard at work pulling all of this together. By the time I'm done, this website will be packed with all the tools you need to sort things out in one place. If you're in any sort of conflict, learn how best to engage with it, get the right support you need, and move on to enjoy life!
So reach your hand in, grab your phone, and use Mediation In Your Pocket to keep control of your own destiny.
Aside from my secure contact form below, you can also:
- zoom: email your email address to scott [at] mediationinyourpocket.com, let me know when suits you for a webcam meeting & I’ll fire over a zoom invite. download zoom for free here
- whatsapp: just email your number & query and I will add you back
- call: +44 1389 762266
- write: Scott C. Docherty, McArthur Stanton, Solicitors, 40 High Street, Dumbarton, G82 1LL, Scotland, UK
or connect with me on social media here:
…and many thanks in advance for taking the time to do that!
