Description
how to mediate online is your automated video course that will help you blend online mediation with ease into your practice.
At your own pace, wherever you are, you will learn:
- up to date formal guidance available for online mediators
- the relevant paperwork needed including the online mediation agreement
- how to build trust and rapport with parties online
- all relevant technical skills including operating software
- troubleshooting issues caused by technology
- reflecting on & putting into practice your new skills in mediating online.
Once you’ve completed this course, you should have the confidence of mediating online with those in conflict.
